There’s no official number you can use to FaceTime Santa. A live video call with Santa is a conversation your child can have on screen. At Santa’s Magical Kingdom, our Santa visits happen in person at Kringle’s General Store in Eureka, Missouri. For a surprise you can give your child at home, order a personalized Letter from Santa.
If your child asks whether Santa knows they finally learned to ride a bike, that’s the detail to put in their letter. You can choose an email to open together or a printed letter to tuck under the tree. Create your child’s Letter from Santa.
Can You FaceTime Santa Using a Public Number?
There’s no official Santa FaceTime number to add to your contacts. A number published online may be a voice hotline. On a screen, a Santa greeting could be a recording, an AI character, or a person answering in real time. Hearing your child’s name alone tells you little about which format you’re seeing.
If your child asked to FaceTime Santa because they have something to tell him, ask what they’d like him to hear. Maybe they’ve been saving up a question about the reindeer. Maybe they want him to know they made their first goal. That gives them something to bring to Santa in Eureka and gives you a detail to use in their letter.
What Can You Plan When Your Child Asks to FaceTime Santa?
Choose a letter if you want your child to open a personal message at home. If you’re near St. Louis and they want to talk to Santa face to face, plan a visit to Kringle’s General Store during our Christmas lights season. You can do both and use something from the visit to make the letter feel like a reply.
| Santa’s Magical Kingdom Experience | When It Fits | What Your Child Gets |
| Emailed Letter from Santa | You want to read it together at home or share the moment with relatives from afar | A personalized letter you can open from your inbox, save, or print |
| Printed and Mailed Letter from Santa | You want your child to open an envelope and have a letter to keep | A printed letter with the details you provide during ordering |
| In-Person Santa Visit in Eureka | Your child wants to share a wish face to face during a night at the lights | Time with our real-bearded Santa, with professional digital photos available to purchase separately |
A visit can be the evening you plan together. The letter is the part you can keep a surprise. If you want to hear what your child tells Santa first, place the letter order afterward and choose from the delivery options available at checkout.
How Do You Make a Letter From Santa Feel Like a Reply?
Start with one thing only your child would recognize. In the part of our order form about what made you proud this year, describe what they did. “She practiced tying her shoes until she could do it herself” gives Santa something more personal to write about than “She was good this year.”
If a video call with Santa already happened, you can use the little thing your child brought up on their own. If you met Santa at Kringle’s, think about what your child was still talking about on the ride home. A child who spent the whole drive explaining how their dog learned to sit has already given you something to work with.
The form lets you enter your child’s first name, add their interests, and choose a tone. Classic and warm might suit a child who likes a bedtime story. Playful and funny might fit one who tells the same reindeer joke at dinner. You can also add a Christmas wish if you want Santa to mention it. A letter can celebrate something your child did even when the wish list is still changing.
When you’re ready, personalize a Letter from Santa with the detail you want them to recognize. You can complete the order without visiting Eureka.
Should You Choose an Emailed or Printed Letter?
Choose an emailed letter when the timing of the reveal matters most. The order page lets you select right away, Christmas Eve, or Christmas morning for email delivery. Use the adult’s inbox so you can decide when to open it together. You can read it straight from the screen or print it at home.
Choose a printed and mailed letter when opening the envelope is part of the surprise. You’ll enter a mailing address during ordering. Check the current delivery options before deciding which day you’ll put the letter under the tree.
For a family that’s spread out, one adult can arrange the letter and another can help your child open it. If grandparents already have a Zoom call with Santa on the family calendar, ask them to tell you what your child was most excited to share. If a virtual visit with Santa never came together, ask Grandma or Grandpa for a small moment from the year that they’d like Santa to remember.
You can keep the details simple. A first name, a favorite activity, and one thing your child did this year are enough to get started. Our order page says we never sell or share your child’s information. The Santa letter privacy guide explains when a mailing address is needed.
What Happens When You Meet Santa in Eureka?
Our real-bearded Santa meets families inside Kringle’s General Store every night from November 20 through December 23, including Thanksgiving. Santa’s Magical Kingdom is at Jellystone Park in Eureka, near Six Flags at I-44 Exit 261.
Give your child a minute to decide what they want to tell Santa. A younger child might bring a drawing to show him. An older sibling might have a question they’ve been saving. If you want a picture, our team takes professional Santa photos and sends the digital files by text. Photos cost extra, and personal cameras and phone photography are prohibited during the visit. See how Santa photos work.
After the visit, you can stop for cookies or hot cocoa at Kringle’s General Store. The store also offers handwritten personalized ornaments if your family wants to pick one out together.
How Can You Make the Lights Part of Your Visit?
If you’re coming for Santa, choose an evening within his visit dates. The drive-through lights stay open after December 23, so use Santa’s schedule when you’re planning around the photo. The lights are open 5:30 to 10:30 p.m. nightly through December 24. Family vehicle admission is $35 Sunday through Friday and $40 Saturday. Pay in cash at the exit. Check dates, hours, and admission.
You can also reserve a train or wagon ride on available dates. If you book for at least two riders, we waive the vehicle admission fee. The train and wagon have different schedules. Compare ride options and availability before planning the rest of the evening around one.
Santa Letters and Visit FAQs
Can I FaceTime Santa Through Santa’s Magical Kingdom?
Our Santa visits are in person at Kringle’s General Store in Eureka. At home, you can give your child a personalized Letter from Santa.
Can I FaceTime Santa for Free?
A relative can dress up and call using their own account. If your child wants something from Santa to open afterward, you can order a letter.
What if I Find a Santa FaceTime Number Online?
Check who runs the number before dialing or sharing details. A public listing may connect you to a recorded voice greeting.
Can I Use a Wish From a Live Video Call With Santa?
Yes. Enter it in the optional Christmas wish field. You can also tell Santa about an accomplishment you want the letter to recognize.
Can Grandparents Join a Zoom Call With Santa?
That depends on who hosts the call. Grandparents can also join your own family call while your child opens their Letter from Santa.
Can a Letter Replace a Canceled Virtual Visit With Santa?
Yes. Use something your child had planned to tell Santa as the starting point. Choose email delivery if you want to avoid waiting for mail.
How Soon After a Video Call With Santa Can I Send a Letter?
Order once you know what you want the letter to mention. For email delivery, the order form offers a right-away option.
Can I Order a Letter Before Visiting Eureka?
Yes. Use a detail you already know, such as a new hobby. Choose your delivery option separately when you place the order.
Can I Send an Emailed Letter to My Own Inbox?
Yes. Enter your email address as the adult placing the order, then open or print the letter when you’re ready to share it.
Can I Bring My Own Camera for Santa Photos?
Personal photography is prohibited during the visit. If you purchase professional Santa photos, the photo team sends the digital files by text.
Can We Meet Santa in Eureka on Christmas Eve?
Santa’s in-person visits end December 23. You can still visit Santa’s Magical Kingdom for the drive-through lights on Christmas Eve during regular hours.
Do I Need to Buy a Santa Photo to Order a Letter?
No. Santa photos and Letters from Santa are separate purchases. You can place a letter order online whether or not you visit Eureka.
Give Your Child a Letter They’ll Recognize as Theirs
If your child asked to FaceTime Santa, think about what they were hoping to tell him. Put that detail in their letter and choose how you want them to open it. Order a personalized Letter from Santa.
